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Thawte’s primary certificate order processing, technical support, and marketing and sales support functions are located in Cape Town, South Africa. Our U.S. office processes certificates for the United States, Latin America, Canada and the Caribbean.
Please consult our knowledge base for immediate Technical Support.
Thawte (South African offices)
PO Box 2749
Durbanville, 7551
Cape Town
South Africa
Dial: +27 21 937 8900
Fax: +27 21 937 8965
Thawte (North American offices)
487 East Middlefield Road
Mountain View, CA 94043
United States
Dial: +1 650 961 7500
Fax: +1 650 961 7300
New Certificates
sales@thawte.com
Dial: +27 21 937 8902
Toll Free: 888-484-2983
Fax: +27 21 937 8967
Certificate Renewals
retail-renew@thawte.com
Dial: +27 21 937 8964
Toll Free: 888-484-2983
Fax: +27 21 937 8967
Thawte Certificate Center
Enterprise Account
enterprisesales@thawte.com
Dial: +27 21 937 8955
Fax: +27 21 937 8967
Partner Program
resellersales@thawte.com
Europe, Middle East, and Africa
Dial: +27 21 937 8929
Fax: +27 21 937 8967
North and South America, Asia
Toll Free: 866 484 2983
Dial: +1 650 426 7900
Fax: +1 650 426 7990
For immediate support with your order processing, please use chat or consult our support knowledge base. Email responses may be expected within 24 hours.
Europe, Middle East, and Africa
France
Fax: 0800 909 483
emeasupport@thawte.com
Germany
Fax: 0800 189 0504
emeasupport@thawte.com
Italy
Fax: 0800 785 485
emeasupport@thawte.com
South Africa
Fax: +41 26 429 7004
emeasupport@thawte.com
Switzerland
Fax: 0800 563 300
emeasupport@thawte.com
United Kingdom
Fax: 0800 917 5240
emeasupport@thawte.com
Asia-Pacific
Australia
Fax: 1800 800 215
australiasupport@thawte.com
China
Fax: +61 2 8023 8315
asiasupport@thawte.com
Japan
Dial: +81 3 5984 5555
Fax: +81 3 5984 5556
japanrep@thawte.com
Korea
Fax: 00 798 271 004
asiasupport@thawte.com
North America
Canada
Fax: +1 650 237 8888
cs-support@thawte.com
United States
Fax: +1 650 237 8888
cs-support@thawte.com
All other regions and countries
Fax: +41 26 429 7004
emeasupport@thawte.com
For legal matters, please refer to the "notices" section of your subscriber or program agreement for contact information.
Employment
Dial: +27 21 937 8936
jobs@thawte.com
Billing Inquiries
Dial: +27 21 937 8941:
Dial: +1 650-426-3434 (U.S.)
billing@thawte.com
billing-za@thawte.com
(SADEC countries)
Marketing
Dial: +27 21 937 8900
marketing@thawte.com
Public Relations
Dial: +27 21 937 8900
pr@thawte.com
Thawte is owned and operated by VeriSign, Inc (Nasdaq: VRSN).
Worldwide Headquarters
VeriSign, Inc.
487 East Middlefield Road
Mountain View, CA 94043
United States
Dial: +1 650 961 7500
Fax: +1 650 961 7300
United Kingdom
VeriSign UK Ltd
2nd Floor, Waterfront
Chancellors Road
London W6 9UR
United Kingdom
Dial: 0800 032 2101 (UK only)
Dial: + 44 (0) 208 6000 740 (outside the UK)
corporate office
Thawte
PO Box 2749
Durbanville, 7551
Cape Town
South Africa
Call: +27 21 937 8900
Fax: +27 21 937 8965
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